Senior Paralegal, Risk Management & Dispute Resolution

An overview of this role

As a Senior Paralegal, you will help GitLab manage disputes, claims, and legal requests in a way that supports the business and reduces risk. This role requires a deep understanding of litigation operations, with ownership of GitLab's e-discovery work across data preservation, collection, and discovery. You will partner closely with in-house attorneys and paralegals, IT, Information Security, and outside counsel to handle complex matters in a structured, scalable way, while also supporting broader response coordination for subpoenas, discovery requests, and other high-stakes legal matters. Reporting to the Senior Director of Risk Management & Dispute Resolution, you will improve how legal requests are handled across the company and help build clear, repeatable processes that support accurate and timely execution.

What you’ll do

• Lead complex e-discovery matters and strategic legal operations projects as the directly responsible individual.
• Operate GitLab's e-discovery program, including legal holds, data preservation, and cross-source collection across multi-custodian matters and cloud-native environments.
• Prepare and review legal responses, including subpoena responses, discovery materials, and case documentation, at the direction of counsel.
• Develop and refine processes, playbooks, and knowledge bases that improve consistency and governance across legal operations.
• Collaborate with stakeholders across Legal, IT, and Information Security to coordinate preservation, collection, and response workflows.
• Communicate legal risk and business considerations to senior leadership in a clear, practical way.
• Support litigation and dispute resolution work by organizing information, tracking requests, and helping teams execute against defined processes.

What you’ll bring

• Experience working in a paralegal or legal operations capacity with a focus on litigation support, whether in-house, at a law firm, through an e-discovery vendor, at a managed service provider, or across a combination of environments.
• Knowledge of e-discovery processes, forensic data collection, and evidence handling practices, including work involving multi-custodian matters and cloud-native or software-as-a-service data sources.
• Familiarity with tools used in legal operations and business collaboration, such as Everlaw, Slack, and Google Workspace.
• Ability to manage cross-functional projects involving legal, technical, and business stakeholders.
• Skill in legal research and in turning regulatory, legal, or industry findings into practical process improvements.
• Strength in written and verbal communication, organization, and analytical thinking.
• Adaptability to support a range of requests, matter types, and changing priorities in a fast-moving environment.
• Openness to applying transferable experience from related legal operations, litigation, or e-discovery work.

About the team

The Risk Management and Dispute Resolution team is part of Legal & Corporate Affairs and supports GitLab's approach to risk, investigations, litigation, and dispute resolution. The team works across functions and regions to manage external disputes and claims, respond to subpoenas and discovery requests, support legal documentation, manage investigations, and coordinate with internal business partners through clear asynchronous collaboration. This team is focused on building durable processes that help GitLab respond to legal matters with consistency, accuracy, and sound judgment. For more on the broader organization, see Link: Legal & Corporate Affairs Team Page

How GitLab will support you

• Benefits to support your health, finances, and well-being
• Flexible Paid Time Off
• Team Member Resource Groups
• Equity Compensation & Employee Stock Purchase Plan
• Growth and Development Fund
• Parental leave
• Home office support

Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.